Tesla Issues Recall for Over 375,000 Vehicles Due to Power Steering Problem

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Free Software Update Provided to Resolve Steering Assist Issue / AP Photo/David Zalubowski, File

Tesla has announced a significant recall impacting more than 375,000 vehicles, specifically certain 2023 Model 3 and Model Y models. This action is prompted by concerns regarding the electronic power steering assist, particularly its printed circuit board, which may be subjected to excessive stress. This overstress can result in a temporary loss of power steering assistance, especially when the vehicle comes to a stop and then resumes acceleration. The loss of power steering could lead to increased difficulty in controlling the vehicle, particularly at lower speeds, thereby heightening the risk of accidents.

The National Highway Traffic Safety Administration (NHTSA) has flagged this issue, specifying that the recall pertains to vehicles operating with software versions earlier than 2023.38.4. Fortunately, Tesla has taken proactive measures by releasing a complimentary over-the-air software update designed to rectify the problem. This update aims to alleviate the overstress on the electronic power steering system, ensuring a smoother and safer driving experience for owners of affected vehicles.

Tesla has reported that, to date, there have been no known crashes, injuries, or fatalities linked to this steering assist condition. As part of the recall process, vehicle owners will receive notification letters, which are scheduled to be mailed out on March 25. Owners of the affected Model 3 and Model Y vehicles are encouraged to contact Tesla customer service at 1-877-798-3752 for further assistance or information regarding the recall. Additionally, inquiries can also be directed to the NHTSA at 1-888-327-4236.

This recall emphasizes Tesla's commitment to safety and customer satisfaction by promptly addressing potential issues and ensuring that all vehicles are operating at optimal safety standards. By providing a software update at no cost, Tesla continues to demonstrate its dedication to enhancing vehicle performance and addressing customer concerns efficiently.

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